General Terms and conditions

This website is owned and operated by NYNJA Face Masks. Throughout the site, the terms “we”, “us” and “our” refer to NYNJA Face Masks. NYNJA Face Masks offers this website www.nynjafacemasks.com, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. This website offers visitors the possibility to purchase face masks.

By accessing or using our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


In order to use our website and/or receive our services, you must be at least the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Product & Services


All offers made on www.nynjafacemasks.com are valid as long as the stock is not depleted.

When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

The vendor can not account for colour quality variations depending on the screen from which they are viewed. Each product is accompanied with a detailed product description. Therefore NYNJA masks vouches to ensure that all product information such as colours, sizes, description and details are as truthful and as accurate as possible.

Human error is inevitable as well as technological deficiencies. Correct prices higher than the stated price at the time of purchase will be notified an corrected by us, before shipping. Or your order shall be cancelled and we will contact you. This also includes the consequences of any errors made on the website concerning products. E.G: information that contains typographical errors or faults concerning prices and stock of the products.

The seller reserves the right to alter or cancel an order free of charge, if product information, discounts, prices and so on are not replicated correctly on the website. The same applies for incorrect information on the invoice of the order.

After a valid payment is affected through the payment platform and by means of a confirmation email of your order, the customer explicitly agrees to all general conditions, statements and other components including the privacy statement and return policy. This shall be confirmed by means of a general terms and conditions agreement which the customer needs to accept before placing the order. By doing so, the buyer accepts all terms and conditions recorded on this page.


Prices & Payment 

The prices in our webshop apply to each individual item and do not include packaging charges. All prices include 21% VAT. Note that shipping costs of 4,95 for Europe need to be paid if orders are placed under the amount of 50 euros. For outside Europe, shipping costs will be calculated depending on the country the package needs to be shipped to. 

After placing your order, the buyer will be redirected to a secure payment platform, a request for payment will be affected here.

Payments can be finalized with Bancontact, Mister Cash,, Paypal, iDEAL, MasterCard, and Visa. The customer will be asked the cardholder’s name, the card number, its validity date, and the CVC code. After payment is concluded, you will receive a confirmation email with your order number and a detailed description of your purchase.

If payment is not received in the designated timeframe of the chosen payment platform the order will be canceled.

NYNJA masks has in no way access to the customer’s banking details. The confidential information necessary for each transaction shall be inaccessible to third parties. Therefore all clients need to re-enter their specifics for each transaction.

To counter any form of fraud on bank cards or credit cards, NYNJA Masks ensures the use of a secure payment platform, blocking possible fraudulent IP addresses.

Our website is verified by platform Wix, which provides SSL certificates and therefore encrypts the website’s content safely by using an HTTPS address. 

Guarantees And Warranties

NYNJA masks can be held liable for non-conformities concerning the conditions provided in the Civil Code Articles 1641 and 1648. 

If any fault in a product is perceived, the customer can refer to the Refund Policy for further steps.



NYNJA masks wants to apply a transparent communication towards its customers and therefore care  about any possible complaints. As this is of great importance to us, we invite our customers to send an email to contact@nynja.be  within 7 business days after receiving your order. After this deadline, no complaints will be taken into consideration.

After a confirmation email has been sent to your inbox, a suitable reply will be sent as soon possible. Should the complaint include a defect of a product, we refer to the return and refund policy.


Limitation Of Liability


All information provided by the customer at the time of purchase, shall be binding. Therefore NYNJA Masks shall not be held liable if any data is incomplete or incorrect and correct delivery cannot be made.

Links to external websites may apply other terms and privacy statements and should be reviewed as NYNJA masks shall carry no liability to any content on those websites.

NYNJA Masks shall not be liable for any comments made or words expressed on the website or any other platform by customers or surfers. Claims or damages of any kind to a user of the website or any other person for an action taken in reliance on the information and content of the website shall not be held against NYNJA masks. Such damages include direct, indirect, incidental, special or consequential damages, without limitations.

No liability shall be held in any delay of deliveries, production problems, transport difficulties, data loss or any third party obstructions (strike, transport problems, floods, fire, etc.). Nor shall NYNJA masks be held responsible for any problems regarding usage of the website, incompatibility, interruptions regarding service, virus, hacking and other. Damages in case of business interruption or profit loss will not be held against NYNJA masks at any time either.

In case of Force Majeure, no compensation shall be paid, if obligation of the contract ‘customer- vendor’ cannot be fulfilled, is suspended or terminated, partly or fully. NYNJA masks will then do its utmost to notify its customers and resolve any issues in due time


Intellectual Property


Nynja masks is a registered trademark and shall not be used without approval or explicit written consent. The use of our logo, graphics, images, software are protected under international copyright laws.

Acceptance of the terms and conditions is the acknowledgement and agreement that all original materials such as content, data, photos, graphics and colours are protected by our proprietary rights and will not be used without any written consent.

Resale or other commercial use of this website’s content is prohibited, also downloading or copying account information beneficial for another vendor.

Legal Terms


The law on distance selling is effective from the moment following terms are met:

  • the purchase offer and acceptance of said offer occurs without physical presence of vendor and consumer

  • its system was developed mainly for distance selling on the internet (excluding agreements via telephone or mail when its core business does not consist of these activities)

Legislation article VI. 45 concerning distance selling can be accessed here art. VI.45 en volgende WER

Order and payment obligation refers to the fact that the consumers are obliged to fulfill payment at the time of purchase. This shall be concluded by checking the box stating : “By clicking the button ‘order’, I purchase a product with obligation of payment and agree to the general terms and conditions”

Belgian legislation applies for our website, excluding the belgian international civil law.

In case of disputes concerning this website or NYNJA masks in general, both parties will try to reconcile. Otherwise the jurisdiction of the judicial courts of the district of Brussels apply.


At any given time the terms and conditions may be altered because of changes in our business or due to changing governing laws. Customers in our database will be notified via mail with a detailed description of the altered changes in advance.