FREQUENTLY ASKED QUESTIONS
Frequently asked questions
How do I know if my order has been confirmed?
My discount code is not working, what do I do?
Where is NYNJA Face Masks Online based?
Where are your products shipped from?
Can you ship internationally or process international credit cards?
How can I pay for my order?
How long will it take me to get my order?
Can I cancel or change my order?
Can I exchange my order?
How do I return my order?
What do I do if my order is damaged?
Why did I only receive part of my order?
I received the wrong goods, what do I do?
Where can I find product sizing information?
How do I take care of the fabric?